We’ve optimized and scaled production for
Securing Reliable Operations with Precision-made Components
By combining advanced machining with reliable logistics, we guarantee fast turnaround on spare parts and long-term support programs that keep your equipment operating without disruption.
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CustomizedTailor-made Availability
Spare parts are manufactured on demand, exactly according to client specifications and technical documentation.
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DependableConsistency with Serial Production
Parts are produced with the same processes and standards as original machines, ensuring perfect fit and performance.
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AdabtableFlexible Sourcing
We can manage the full BOM ourselves or work with consigned materials provided by the client – always adapting to their preferred model.
Get more value out of your project with Retail Robotics
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Reduced Costs
Thanks to our experience and expertise, we optimise every stage of your product development, production and everyday service. We save your costs by implementing innovative ideas for your products and advanced organisational processes.
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Access to Experts
We provide you with a dedicated team with highly advanced knowledge and experience in product development, manufacturing and service, allowing your company to leverage its expertise without having to invest in extensive training or hiring.
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Easy to Scale Up
We can quickly scale up our resources and capacity to accommodate changing needs. This flexibility helps you to adapt to market conditions more effectively.
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Improved Quality and Efficiency
Your company can improve quality and efficiency in the outsourced process. We offer you well-established processes, quality control, and performance metrics, ensuring consistent and reliable results.
Spare Parts & Support Department
Spare Parts Supply
At Retail Robotics, we supply spare parts for self-service machines — managing production, packaging, and delivery to keep your machines running smoothly with no downtime. You benefit from fast lead times, consistent quality, and seamless coordination with one trusted partner.
Proven Manufacturing Expertise
Our production experience, built on thousands of manufactured spare parts, guarantees precision, repeatability, and full traceability — ensuring a perfect fit, fewer service needs, and long-term reliability.
Full Lifecycle Support
We cover the full lifecycle of self-service machines — from manufacturing and spare parts supply to service and maintenance in selected markets — ensuring performance, reliability, and continuity throughout the product’s life.
Own Service Team in France & Benelux
Our dedicated service team in France and the Benelux region maintains thousands of self-service machines, giving us direct, hands-on insight into real service needs — knowledge that feeds back into our production, ensuring products built on proven field performance.
We’ve a Refined Way to Get Success
Taking you from vision to production in 6 straightforward steps. See the timeline below to learn how it works.
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1. Quick Quote
You will receive the initial cost estimate in just a few days after reaching out to us.
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2. Document review
We analyze your documentation (including a DFM review), suggest possible changes, and prepare the cost breakdown.
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3. Initial Sample
At this stage, we confirm that all technical requirements are met, which ensures smoother production and higher customer satisfaction
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4. Mass Production
Scalable, quality-driven manufacturing with full communication and flexibility
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5. Optimization projects
Constantly improving materials and production processes to speed up manufacture and reduce costs
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6. Dolor sit amet
You will receive the initial cost estimate in just a few days after reaching out to us.
More about Spare Parts Production and Support
Didn’t get the answer for your question? Find them.
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Can you ensure the same quality as original production?
Yes. Spare parts are made using the same processes and standards as in serial production, ensuring perfect fit and consistent performance.
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Can I count on an initial sample before serial production of spare parts?
Yes. We can produce an initial sample for verification, so you can confirm the fit and quality before moving to serial production.
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Who provides the materials for production?
We’re flexible – we can source the full BOM ourselves or use consigned materials provided by you, depending on your preference.
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How fast can you deliver spare parts?
Lead times depend on the complexity of the part and material availability. Thanks to our established production workflows – and strong relationships with global component suppliers – we can respond quickly even to urgent needs.
